Illuminaire Training

Data Controller

Claudette Charles

Illuminaire Training Limited is a private limited company which provides training and consultancy services to help organisations create inclusive and equitable environments. This privacy notice tells you what to expect when Illuminaire Training Limited collects and uses personal information.

References to “we” or “us” are to Illuminaire Training Limited, a company incorporated in England and Wales (registered number 13067292).

                                                                           Purpose of collecting data

In general, we only retain the information necessary to run our business effectively. Most of the personal data we store pertains to customer inquiries, invoicing, and newsletters, such as names and email addresses. We may also collect data related to email engagement, such as opens and link clicks.

For certain activities like sales, inquiries, and course bookings, we may gather additional details, including job role, business type, business address, phone numbers, and payment methods. This information is not stored on our websites, and we do not keep any credit card or bank details.

When participants attend courses and complete evaluations, we retain their attendance records, comments, and feedback. We use collected data solely for the purposes for which it was provided. For instance, we do not automatically add course participants to our mailing lists unless explicitly requested. We do not sell any data. However, we may need to share specific details with subcontractors and customers to fulfil service contracts (e.g., sharing delegate names and feedback with the trainer and the client organizing the training). Further details on our data usage are provided below.

Most of the personal information we process is provided to us directly by you for one of the following reasons:

                                To provide details of our current services.

                                To answer any queries or to resolve any complaints raised.

                                To maintain ongoing communication and provide company updates.

Under the General Data Protection Regulation (GDPR), the lawful basis we rely on for processing this information is:                                                                                                                                    

                                                                               Your consent. 

You can remove your consent at any time by contacting us.

We will not share your information with third parties for marketing purposes.

Illuminaire Training Limited is registered with the Information Commissioner's Office, ref: ZB816115